The museum is open from 1 May to 26 October:
- Monday to Friday from 10 a.m. to 12 p.m. and 1 p.m. to 3 p.m.
- Sunday and public holidays from 10 a.m. to 12 p.m.
The HochQuellenWasser museum area (rooms 1 to 9) and the Forest & Water exhibition are barrier-free.